Contact Our Premium Team
Experience exceptional customer service with our dedicated wellness and beauty specialists. We're here to guide you on your journey to premium health and beauty solutions.
Our London Flagship
Visit our elegant flagship boutique in the heart of Marylebone for personalized consultations and premium product experiences.
Premium Service Hours
VIP Concierge: Our premium members enjoy extended hours and exclusive appointments. Contact our concierge team for priority scheduling.
Experience luxury skincare consultations and personalized wellness programs in our Marylebone flagship location.
Find Our Premium Location
Conveniently located in prestigious Marylebone, our flagship boutique is easily accessible by public transport and offers premium parking facilities.
Underground Station
Baker Street (Bakerloo, Circle, Hammersmith & City, Metropolitan, Jubilee lines) - 3 minutes walk
Premium Parking
Secure valet parking available. Private car park entrance on Gloucester Place with complimentary service.
Central Location
Walking distance to Hyde Park, Regent's Park, and the prestigious shopping districts of Marylebone Village.
Send Us Your Inquiry
Our expert consultants are ready to provide personalized recommendations for your wellness and beauty journey. All inquiries receive a response within 24 hours.
Quick Response
24-hour response guarantee
Expert Consultation
Qualified wellness specialists
Personalised Care
Tailored recommendations
Multiple Ways to Reach Us
Choose the communication channel that best suits your needs. Our dedicated support team is available through various platforms to provide immediate assistance and expert guidance.
Live Chat Support
Get instant answers from our expert consultants. Available during business hours for immediate assistance with product questions and order support.
Telephone Support
Speak directly with our knowledgeable team members. Perfect for complex product consultations or urgent order issues.
+44 20 7123 4567Email Support
Send detailed inquiries for comprehensive responses. Ideal for product questions, consultation requests, and written documentation needs.
[email protected]
Support Hours & Response Times
Premium Support Guarantee
All inquiries are handled by certified wellness consultants with a minimum of 5 years industry experience.
Frequently Asked Questions
How quickly can I get a response?
We guarantee responses within 24 hours for all inquiries. Live chat and phone support provide immediate assistance during business hours.
Do you offer product consultations?
Yes! Our expert consultants provide personalized product recommendations based on your skin type, concerns, and wellness goals.
What information should I include in my inquiry?
Include details about your skin type, specific concerns, current routine, and any allergies or sensitivities for the most accurate recommendations.
Do you have VIP support services?
Premium members enjoy priority support, extended consultation hours, and direct access to our senior wellness specialists.
Can I visit the flagship store for consultations?
Absolutely! Book appointments at our Marylebone flagship for in-person consultations with our expert team.
What languages do you support?
Our team provides support in English, and can arrange consultations in French, Spanish, and Italian for premium members.
Can't find the answer you're looking for?
Urgent Order Support
For urgent order issues or time-sensitive requests that require immediate attention outside of normal business hours.
Alternative Contact Methods
Connect with us through our social media channels for quick updates and community support.